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Shipping Policy — Curtis & Ivory

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At [Your Store Name], we’re committed to delivering your favorite clothing and beauty essentials quickly, safely, and reliably. Here’s everything you need to know about our shipping process:

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Shipping Options & Rates

We offer the following shipping methods at checkout:

  • Standard Shipping (3–7 business days): $5.95 or Free on orders over $75

  • Express Shipping (1–3 business days): $14.95

  • Local Delivery (if available): Free for orders within [local area] over $50

Shipping times do not include processing times. Order Processing Time

All orders are processed within 1–2 business days (Monday–Friday, excluding holidays). Orders placed after 3 PM will be processed the next business day.

You’ll receive a confirmation email with tracking information once your order has shipped.

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International Shipping

We currently ship to select international countries. Shipping costs and delivery times will vary based on location. Please note that international customers are responsible for any customs fees or import taxes.

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Shipping for Beauty Products

Some beauty products may be subject to shipping restrictions based on destination due to ingredients or regulations. If your order is affected, we’ll contact you directly.

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Shipping for Clothing Items

Clothing items are carefully folded and packaged to prevent wrinkles and damage. If an item is on backorder, we’ll notify you of the estimated ship date.

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Order Tracking

Once your order ships, you’ll receive a tracking number via email. You can also track your order directly through our website under “My Orders.”

Lost, Delayed, or Damaged Packages

If your package is delayed, lost, or arrives damaged:

  • Contact us within 7 days of delivery.

  • We’ll work with the carrier to resolve the issue and ensure you’re taken care of.

We are not responsible for lost packages due to incorrect shipping addresses provided at checkout.

 Questions?

For any shipping-related questions, feel free to reach out to our customer service team at [your email/contact page]. We're happy to help!

Thank you for shopping with [Your Store Name]! We can’t wait for you to receive your order.

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